CHC43015 Certificate IV in Ageing Support


About this qualification:

This qualification reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery.

Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.


To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

Career Opportunities:

The Certificate IV in Ageing Support is intended to prepare students or recognise and develop existing workers who are performing a range of care and supervisor based roles in a Home and Community Care environment.


Employment outcomes targeted by this qualification include:


  • Assistant coordinator

  • In-home respite care

  • Assistant team leader

  • Personal care worker

  • Care team leader

  • Senior community care worker

  • Community house worker

  • Service coordinator

  • Community support worker

  • Support worker

  • Day activity worker

  • Transport coordinator worker

* BLTI does not guarantees a role for this course


Please refer to the Australian Government Job Outlook site for job prospects in the Home and Community Services Industry


Pre- entry Requirements:

  • All students must be working in a relevant Home and Community Care role within a registered Home and Community Care organisation

  • All students must of the age of 18 years or over at the time of applying for admission at College.

  • Entry into this course requires successful completion of an Australian Year 10 qualification or equivalent. However, selection is not based purely on academic performance. Relevant work experience, work samples and other documentation submitted will also be considered.

  • In addition to meeting the academic requirements applicants must demonstrate their competence in literacy and numeracy levels when enrolling into the course.

  • Mature age students will also be considered without the minimum education requirements but with relevant work experience within chosen area of study and a demonstrated capacity to meet course requirements.

To gain entry into CHC43015 Certificate IV in Ageing Support, a candidate must be recognised as competent, through a recognised training program or recognition process, against the following core units from CHC30312 Certificate III in Home and Community Care (or equivalent):

  • CHCAC318B     Work effectively with older people

  • CHCDIS301C    Work effectively with people with a disability

  • CHCICS304B     Work effectively with others


Delivery and Assessment: 

We offer students the flexibility of blended delivery or workplace training. Assessment methods allow for the gathering of sufficient quality evidence about the student’s performance. Methods used include question and answer, observation and demonstration, and case study. 


Qualification Structure:

There are 18 units to complete, 15 compulsory and 3 electives. 

15 Core units

CHCADV001    Facilitate the interests and rights of clients
CHCAGE001    Facilitate the empowerment of older people
CHCAGE003    Coordinate services for older people
CHCAGE004    Implement interventions with older people at risk
CHCAGE005    Provide support to people living with dementia
CHCCCS006    Facilitate individual service planning and delivery
CHCCCS011    Meet personal support needs
CHCCCS023    Support independence and wellbeing
CHCCCS025    Support relationships with carers and families
CHCDIV001    Work with diverse people
CHCLEG003    Manage legal and ethical compliance
CHCPAL001    Deliver care services using a palliative approach
CHCPRP001    Develop and maintain networks and collaborative partnerships
HLTAAP001    Recognise healthy body systems
HLTWHS002    Follow safe work practices for direct client care

Elective Units (choose 3 units as electives)

CHCAGE002    Implement falls prevention strategies
CHCAGE006    Provide food services
CHCAOD001    Work in an alcohol and other drugs context
CHCCCS001    Address the needs of people with chronic disease
CHCCCS007    Develop and implement service programs
CHCCCS010    Maintain a high standard of service
CHCCCS017    Provide loss and grief support
CHCCCS018    Provide suicide bereavement support
CHCCCS019    Recognise and respond to crisis situations
CHCCCS021    Respond to suspected abuse
CHCCCS022    Facilitate independent travel
CHCCCS026    Transport individuals
CHCCOM002    Use communication to build relationships
CHCDIS004    Communicate using augmentative and alternative communication strategies
CHCDIS007    Facilitate the empowerment of people with disability
CHCDIS008    Facilitate community participation and social inclusion
CHCDIS009    Facilitate ongoing skills development using a person-centred approach
CHCDIS010    Provide person-centred services to people with disability with complex needs
CHCDIV002    Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCDIV003    Manage and promote diversity
CHCEDU002    Plan health promotion and community intervention
CHCHCS002    Coordinate and monitor home based support
CHCINM001    Meet statutory and organisation information requirements
CHCLLN001    Respond to client language, literacy and numeracy needs
CHCMGT001    Develop, implement and review quality framework
CHCMGT002    Manage partnership agreements with services providers
CHCMGT006    Coordinate client directed services
CHCMHS001    Work with people with mental health issues
CHCPAL002    Plan for and provide care services using a palliative approach
CHCPAS001    Plan for the provision of pastoral and spiritual care
CHCPAS002    Provide pastoral and spiritual care
CHCSET001    Work with forced migrants
CHCSOH001    Work with people experiencing or at risk of homelessness
HLTAAP002    Confirm physical health status
HLTAHA013    Provide support in dysphagia management
HLTAHA018    Assist with planning and evaluating meals and menus to meet recommended dietary guidelines
HLTAHA019    Assist with the monitoring and modification of meals and menus according to individualised plans
HLTAHA021    Assist with screening and implementation of therapeutic diets
HLTAID003    Provide first aid
HLTAID006    Provide advanced first aid
HLTFSE001    Follow basic food safety practices
HLTHPS006    Assist clients with medication
HLTHPS007    Administer and monitor medications
HLTOHC002    Inform and support patients and groups about oral health
HLTOHC003    Apply and manage use of basic oral health products
HLTOHC004    Provide or assist with oral hygiene
HLTOHC005    Use basic oral health screening tools
HLTOHC006    Apply fluoride varnish
HLTWHS003    Maintain work health and safety
HLTWHS004    Manage work health and safety
BSBFIM501    Manage budgets and financial plans
BSBFLM306    Provide workplace information and resourcing plans
BSBINM201    Process and maintain workplace information
BSBLDR402    Lead effective workplace relationships
BSBMGT401    Show leadership in the workplace
BSBMGT406    Plan and monitor continuous improvement
BSBWOR204    Use business technology
TAEDEL402A    Plan, organise and facilitate learning in the workplace
TAEDEL404A    Mentor in the workplace


Course duration: 54 weeks + 6 weeks work placement


Cost: Please visit the BLTI 2017 indicative Fee Schedule




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